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Customer Service Week (CS Week) is celebrated annually in the first full week of October when customer-oriented organizations and institutions around the world recognize the importance of Customer Service Excellence in their organizations. Organizations and institutions that participate in Customer Service Week carry out special activities to highlight the importance of great customer experiences to the success of the organization and reinforce a customer-focused culture. ==History of Customer Service Week== Customer Service Week celebrations have been running since the late 1980s. In the USA, the US Congress proclaimed the Customer Service Week a nationally recognized event in 1992. The Customer Service Week celebrations have spread across continents and in emerging markets such as UK, Asia, Middle East and Africa. Financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, not for profit and educational institutions, as well as government agencies have participated as a way to highlight the importance of Customer Service. Participating in Customer Service Week is a great opportunity for organizations to: * Recognize and appreciate external customers for their custom and loyalty * Remind customers of their commitment to customer satisfaction. * Recognize and appreciate staff for the role they play in delivering great customer experiences. * Reward members of staff who are a great example in serving customers. * Boost morale, motivation and teamwork. * Raise company-wide awareness of the importance of customer service. * Thank other departments for their support in delivering great service to customers and highlight the important role they play in serving customers. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Customer Service Week」の詳細全文を読む スポンサード リンク
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